One crucial point is to avoid chaining the events of a story together with “and” (e.g. 86 more words
Tags » Experience Design
Notes from Pine, B. & Gilmore, J. (1999). The customer is the product. In The Experience Economy (pp.163-183). Boston: Harvest Business School Press.
As economic activity shifts further from offering goods and services, people seek to be affected by experiences. 262 more words
UX magazine recently posted this article discussing the role of thoughtfulness in designing ‘amazing’ (as opposed to simply ‘good’) user experiences. While the article focusses on UX design in relation to user interface, the tips and tools for using thoughtful, experience focused design processes are equally applicable to industrial/product design. 143 more words