The phone voice has always fascinated me. It’s like we have a different personality when we’re answering the phone. The ability to switch was impressive. 860 more words
Tags » Future Communications
When you’ve got a difficult message to deliver don’t just send out the next cab on the rank. Instead, use a bit of research to send out the best one. 770 more words
“Why is it,” a Canadian fire and rescue officer said, “Why is it that firefighters who run into burning buildings afraid of change?”
A friend had asked him this and he admitted he was unsure what to reply. 175 more words
Worried the world is changing too fast? Here’s a thought. You’ve seen nothing.
In 1973, former BBC tech writer James Burke had imagined what 1993 would look like. 480 more words
I heard something this week… then read something that chimed with it.
At the Association of Police Communicators event in Grantham I bumped into someone I hadn’t seen for a while After exchanging pleasantries, I asked what was keeping them busy. 218 more words