Tags » Future Trends

CSR Deficit = Modern Day (Corporate) Imperialism?

Overcoming poverty is not a task of charity, it is an act of justice. Like Slavery and Apartheid, poverty is not natural. It is man-made and it can be overcome and eradicated by the actions of human beings.

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Sustainable Economic Development

WR19: The power of customer balance

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Quote of the week

There are three deep causes of this loss of serenity in modern life: … 885 more words

Customer Experience

The pain of paying shows why Apple has got it right

There is a university, its location is not well known, maybe you travel there from platform nine and three quarters at King Cross, but it is called the School of Technology Phobia.   787 more words

Technology

FUTURE: Virtual house calls, virtualists, Skyping doctors

I have to admit that when I don’t feel well, I am more inclined to dive back under the covers than drag myself out and sit in the waiting room at the doctor’s office.  172 more words

Posted By Kim Garber

WR17: Three lessons from a week of bad customer experiences

(Updated with BrewDog’s response)

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Experience of the week

A little lad writes to Morrisons complaining about the ‘poo’ in ‘Shampoo’. 1,040 more words

Customer Experience

AMA Update: Physician Practice Arrangements Trend Data

The AMA has released results of its 2014 Physician Practice Benchmark Survey, and here are some of the findings:

  •  In 2014 a third (32.8%) of physicians worked directly for a hospital or were in a physician practice at least partly owned by a hospital, an increase from 29% in 2012.
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Posted By Diana Culbertson

WR16: Apple, Birds, and the myth of customer loyalty

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Quote of the week

‘Every new sensor creates a new business’

Benedict Evans… 646 more words

Customer Experience