Tags » Geek Squad

Technical Support as a Product

Verizon announced a new line of products this week that provide three different tiers of technical support to help customers better handle the wide array of devices and issues they face in the ever-more-confusing digital world. 627 more words

What Customers Want

Best Buy’s Geek Squad Techs Search Customer Computers For The FBI, Reports Claim

Judge Cormac Carney said an FBI agent made “false and misleading statements” to obtain a search warrant for the doctor’s house.

My goodness, really? Old news but worth repeating as it will likely quickly disappear again down the memory hole. 277 more words

The FBI paid Geek Squad employees as informants | Fox News Video

So the FBI and Best Buy’s Geek Squad have been working together for a decade now, with Geek Squad employee’s providing the FBI with information on potential child pornography cases. 22 more words

US Government

So, Best Buy’s Geek Squad Are Basically Snitches for the FBI, by Kevin Gosztola

If you’ve got anything incriminating on your hard disk and its broken, don’t take it to Best Buy’s Geek Squad to get it fixed. From Kevin Gosztola at theantimedia.org: 360 more words


FBI Paid Best Buy's Geek Squad Employees To Turn Over Customer Data

(KPIX 5) — Details have emerged on a secret relationship between the FBI and one of the country’s biggest computer retailers.

Before you head off to your local Best Buy to drop off that busted laptop at the Geek Squad for repair, the Electronic Frontier Foundation in San Francisco says there’s something you ought to know. 474 more words


Best Buy's Geek Squad Techs Search Customer Computers For The FBI, Reports Claim

CBS Local — A child pornography case against a California doctor has revealed that Geek Squad technicians have worked with the FBI to uncover data on customer’s computers for years. 344 more words