“Systems are broken because they exist to sustain themselves, and the people who run the system rely on the system to stay the same. Why should they change it? 569 more words
Tags » Gov2.0
A new focus on the user
These days, in the world of civic technology, it’s all about the user.
Digital government service redesign, with an enhanced focus on a higher quality user experience, is being institutionalized in the federal governments of the… 3,533 more words
The City has long discussed ways to improve its contracting and procurement processes and broaden its vendor pool. These efforts were part of a national conversation on how to deploy technology and other updated approaches to improve the way government buys goods and services. 482 more words
Interesting story in the Washington Post describing a survey of federal government technology managers.
The big takeaway from this survey seems to be that the majority of IT managers are enthusiastic about new technology and can see how it helps them do their jobs more effectively, but they question the government’s ability to keep pace with the private sector. 206 more words
The benefits of treating data like an operational asset are real, and governments that fully embrace open data stand to benefit the most.
When governments open up data that they make use of themselves to improve revenue collections and other aspects of their operations, its like training at altitude. 628 more words