Tags » Government IT

MPs criticise DWP's refusal to publish Universal Credit reports

By Tony Collins

As the Department for Work and Pensions continues its long and costly legal battle to stop four Universal Credit reports being published, the all-party Public Accounts Committee says a lack of openness “remains within the Department”. 590 more words

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Number of successful Universal Credit claims remains low - will IT be properly tested?

By Tony Collins

Figures published yesterday on gov.uk show that the number of successful Universal Credit claims remains low.

It means the IT that is being designed to handle millions of claims has had only a relatively small number of actual claims to test it. 399 more words

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Raytheon/Home Office IT dispute rolls on

By Tony Collins

Another big, old government IT contract goes wrong. It’s part of civil service tradition that officials blame the supplier for missing milestones and not delivering what the end-users needed or wanted; and the supplier blames the customer for causing or contributing to the alleged defaults. 640 more words

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Beyond the Universal Credit headlines: what IDS doesn't say

By Tony Collins

The “good news” headlines over the weekend suggest that Universal Credit is finally rolling out nationally, the implementation problems having been ironed out. 1,011 more words

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Some lesser-known costs of outsourced IT?

By Tony Collins

An outsourcing contract may work well in general, but what when things go wrong and the customer needs  non-routine or extra-contractual information and answers from the supplier ? 726 more words

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Lives ruined by IT glitches? Post Office officials face the critics

By Tony Collins

After dozens of subpostmasters were jailed, bankrupted or lost their livelihoods because of irregularities and shortfalls they say were not their fault, MPs met on Tuesday . 9,932 more words

Government IT

Post Office's Horizon IT - an unusual case study?

By Tony Collins

In the House of Commons in December Conservative MP Andrew Bridgen spoke about his constituent Michael Rudkin, a former Post Office subpostmaster. 1,661 more words

Government IT