Tags » Great Service

#PeopleofWestin - Derek, Commis Chef

To many, the ‘heart of the home’ is in the kitchen and that’s no different here. At The Westin Harbour Castle, our Culinary team leads the way in delivering delicious and healthy foods to all of our guests. 630 more words

Revisiting a Favorite Restaurant

While on vacation and driving through various Southern states, my husband and I stopped often to try out different restaurants and some repeat restaurants we had visited on previous trips.  235 more words

Customer Surveys - Valid or Not

What do you get when you provide customers with customer surveys and completed sample surveys with responses to copy verbatim?    You get an unrealistic and erroneous survey that indicate the responses desired by the business.  129 more words

The Establishment Diepkloof

Uhm why did it take me so long to make my way to the awesomeness that is The Establishment in Diepkloof, Soweto? Just when you think… 196 more words


LBV Bistro & Wine Bar

Finally back in Johannesburg and my friend suggests that we go have dinner at this cute little spot called LBV Bistro & Wine Bar in Bryanston that… 382 more words


Share your customer service philosophy

As defined in Wikipedia “Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees “who can adjust themselves to the personality of the guest”. 480 more words

Real Estate

The best restaurant ever - allegedly

I confess – I work “in digital”. Whatever that means. The one thing that’s clear though is that I work with a bunch of super bright people (for the most) who somehow happen to share the same opinions on a lot of things. 274 more words

Restaurant Review