Tags » Guest Experience

Changing the World, One Museum Experience at a Time!

Quick question: How much does a polar bear weigh? Just enough to break the ice! This was one of the gems delivered by Dustin and Zak during the… 305 more words

Royal Tyrrell Museum Of Palaeontology

Chance to Win a Two Night Stay

What better way to start the New Year than with a little traveling? Frette, the makers of our luxurious guest room linens, is holding an incredible sweepstakes for a chance to win a two-night stay with us – plus, you get to take home a fabulous sheet set and duvet cover. 126 more words


Celebration Cinema and The Movie Experience

Celebration Cinema is all about proving guests with the best movie experience possible. Their employees on providing the best customer service possible to ensure that every person that walks in and out of the theatre has a positive experience. 24 more words

Celebration Cinema

Celebration! Cinema

Celebration! Cinema likes to make each guest feel special and at home. They go above and beyond to make your trip to the movies a special one.

Celebration! Cinema

Party Program Checklist from www.birthdayuniversity.com

Recruit and hire personality

  • Sift the masses for the few
  • Train task and process through systems
  • Change the habit loop – reinforce the actions you want…
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A smile goes a long way!

We have all heard that it takes more muscles to make a frown than a smile – but rather than discuss the physical composition of smiling, let’s focus on the emotional connection that smiling has to great service and a memorable experience. 363 more words

Hospitality Training

The "Digital Age" and Core Hospitality Values

In the very early years of the hospitality industry that we know today, two true legends and visionaries set out to provide a new experience for everyday consumers. 532 more words

Hospitality Training