Tags » Guest Experience

February Feature: With the Grain

With the Grain

One sunny April day, after buying my very first car, I was driving down Victoria St and just couldn’t stop. I eventually pulled up to the most amazing bakery and café tucked away on Woolwich St in Guelph, Ontario. 978 more words


Personalizing Hotel Guest Experience by Leveraging Tech

By Josephine Wawira

Providing personalized experience to guests is key to having a competitive advantage in the hotel industry. For instance, if a guest requests his/her room to have a jacuzzi, they have a reason for that; perhaps immersing themselves in that tub is the best way for them to relax. 439 more words


4 Ways to Improve Large Party Reservations

Reservations are the name of the game in the restaurant industry.

It takes a balance of time, skill and co-operation to pull them off.

Here are a few tricks you can use to improve your service for large parties…

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So, what's this blog about anyway?

VisitBritain.org states that “Since 2010 tourism has been the fastest growing sector in the UK in employment terms. Britain is forecast to have a tourism industry worth over £257 billion by 2025.” A pretty impressive fact… 447 more words


3 Keys to Creating the Perfect Atmosphere

Many of us know the feeling of visiting somewhere for the first time, yet for some reason, we are overwhelmed with familiarity and comfort.  What is this, “Je ne sais quoi”? 678 more words


Patisserie Breakfast at Luxe Lounge- Westin Hotel

Luxe Lounge is one of my go-to places for a long coffee break here in Qatar.  Hush ambiance, comfy seats, good food.  What’s not to like. 165 more words


SPREO's Mapping, Wayfinding and Location-Based Services Help Elevate International Speedway Corporation's Guest Experience

NEW YORK, NY – October 27, 2016 – (Motor Sports Newswire) –  SPREO is proud to work with International Speedway Corporation (“ISC”) and its motorsports entertainment facilities, which include Daytona International Speedway, in offering mapping, wayfinding and location-based services that enhance the guest’s mobile event experience. 309 more words