Tags » Guest Relations

Heidi Wilcox

Title: Chief Executive Officer

Company: First Call Hospitality, Inc.

Location: Horace, ND

Inspired by the guests she serves, Heidi Wilcox is a 31-year veteran of the hospitality industry. 242 more words


My First Experience with the DAS Card

DAS or Disability Access Card is a new system Disney has put in place, it replaces what was known as the Guest Assistance Card.  I’m not going to go into the ins and outs of why this system was put in place, or whether or not it is better than the former.   1,366 more words


SacAnime Summer 2015 - After Action Report

Labor Day Weekend 2015…one of the most overbooked weekends of the year.  I’ve never heard of so many conventions stuffed into one weekend.  There was Dragon*Con and Saboten on the East Coast.   675 more words

Convention Report

One Year

A lot can happen in one year. So much can change. My life has certainly changed.

A year ago I had just arrived in Florida. I wrote… 805 more words


7 Tips to becoming a great Bed & Breakfast guest

Congratulations! You have just booked your first stay at a Bed and Breakfast inn. You are on your way to experiencing what seasoned travelers already know – how rewarding it is to stay with locals in a unique setting. 820 more words

Best Practices