Tags » Handling Customer Complaints

Don't Throw Away The Gift A Complaining Customer Provides

For many, a complaining customer, is one no business wants or needs.  The complaining customer is probably speaking in harsh tones, short of patience, demanding and working on your last nerve. 573 more words

Customer Service

Handling Customer Complaints

You cannot please everybody.  In your work or in your business, you will encounter customer complaints.  Your success will depend on how well you handle customer complaints. 687 more words

Relationship Care

Coping with Customer Complaints

Providing excellent customer service can be very rewarding, not only for the customer but also for the service representative who provides it. It’s the human touch that allows us to build relationships with our customers, and it’s these very relationships that can be jeopardized if we aren’t fully aware of and try to meet our customers’ needs. 437 more words