Tags » Handling Customer Complaints

It's All in How You Handle It

What a difference a recovery can make. Taking an angry, unhappy customer and turning them around in to one of your best regulars. Spokespersons for your restaurant. 583 more words

Consulting

Don't Throw Away The Gift A Complaining Customer Provides

For many, a complaining customer, is one no business wants or needs.  The complaining customer is probably speaking in harsh tones, short of patience, demanding and working on your last nerve. 573 more words

Customer Service