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Get Ethical, Get Wealthy!

Sometimes I wonder whether this word has become JAB (just another buzzword). I see many people using this word to win the deals, show off that they are the most ethical people in the world or to gain attention by using it often in their discussions. 119 more words

ITSM

There is no such thing called as free meal (and free Open Source services either)

“Do you charge for providing services on open source products? Or do they come free along with the product?” This is a typical question that is asked when we go out for providing demos on Open Source products. 144 more words

ITSM

What’s in a name?

When Shakespeare are wrote about it, I am not sure if he also referred to names of organizations. At least, I felt obliged to ensure that our startup should have a relevant name that symbolizes our objective of business. 153 more words

ITSM

Schrödinger's A Levels

Before I opened my A-Level results, the future existed in every possible form. The results I received meant I believed in a specific reality. When UCAS Track went online, my reality became a different one. 1,121 more words

Helpdesk

Short story Friday: Medieval help desk

Sometimes, when you move from one system to another, let’s say from scrolls to books, you need assistance from help desk. This happens to Brother Ansgar in this hilarious video classic from Norwegian Broadcasting (NRK)(2001). 33 more words

Short Stories

Revision + Parents

Parents are the antithesis of revision. They either want you to spend too long away from it, or more time than is physically possible on it, there seems to be no middle ground. 600 more words

Helpdesk

Free ebook: Windows 10 IT Pro Essentials Support Secrets

Are you one of the incredibly large population of people who have earned a reputation for being “the person who knows Windows.” Are you one of the people who staff the help desk in your company / organization? 75 more words

Windows 10