Tags » Helpdesk

Defining eStomism

These days, talking about religions seem to be back in fashion. Jains talk about Jainism, Buddhists talk about Buddhism and so do the rest of other religious people. 345 more words


The Paradox

According to a survey, less than 5% of all Information Technology spending is allocated to end-user support. Interestingly, support drives customer satisfaction for ALL of Information Technology.

409 more words

What is YOUR Biz Cafe doing?

Well, I have just started an ezine called YBC Updates. , I have   been blogging more often at Blog Text Ads Forum and Blog at YBC Adboard… 84 more words

The Project

Rudely Awoken #08

The Sleepy Helpdesk

There’s a gentle rapping at my door
It interrupts me as I snore
My help is required in the middle of the night… 473 more words


Expectations Good – Service Better

Noel Bruton is a UK based consultant, trainer and author of bestselling books on IT user support management. Over his twenty-two-year consultancy practice, he has developed his Methodology for IT User Support (MITUS), a practical, step-by-step approach to running IT user support. 798 more words


New Requirement! - 1st Line IT Support / Helpdesk - Northamptonshire, Perm

Skills: 1st Line IT Support / Helpdesk. Based in Wellingborough, Northamptonshire my client has a new requirement for an 1st Line IT Support / Helpdesk. Role is a mixture of telephone and hands on IT support. 149 more words


Secretarial Audit under the CoA 2013

Originally Posted on Quora Blog

This is a new provision under the Companies Act 2013, which makes it mandatory for certain companies to undergo Secretarial Audit periodically. 431 more words