Tags » Helpdesk

Episode 151 - iPads are a bore

Tony and Patrick are back after spring break! What better way to return than with a great podcast. Check out the talking points below and be sure to subscribe to us on… 99 more words


Michael B. Jordan lights it up in first official 'Fahrenheit 451' trailer

The first official trailer for Fahrenheit 451 — like the career of its star Michael B. Jordan — is on fire.

Based on Ray Bradbury’s dystopian 1953 novel… 78 more words


Redmine as a Help Desk Solution

I’ve gotten decent at understanding a lot of features of Redmine.  I have been tasked with customizing and configuring Redmine to an internal IT Help Desk solution.  95 more words


New Requirement! - 1st Line Helpdesk IT Support - Manchester - 1 Year Fixed Term

Skills: 1st Line Helpdesk IT Support. Based in Manchester city centre my client has a new requirement for for an 1st Line Helpdesk IT Support person for an 1 Year Fixed Term contract with possible permanent after (You will be on my clients payroll paying £20k-£22k pro-rata, please do not send in your CV if you are looking for a daily or hourly rate- this role would suit someone who is available now or at short notice).  170 more words


Tech Support Problems, Apathy, & Solutions

By: Tony DePrato | Follow me on Twitter @tdeprato

Recently I was reading a Technology Directors’ forum, and noticed that a few very well established schools were explicitly looking for people to assist them in improving their technology support system (Help Desk, Help Tickets, etc.) 330 more words

Helpful Tips

5 Reasons why I quit my help desk support job

Fresh out of college I was excited to take on my first job and get paid. For my first job, I worked in help desk for almost 4 years doing Level 1 and Level 2 support. 364 more words

Application Support

'Black Panther' to become the highest-grossing superhero film ever in the U.S.

DJ Khaled’s “All I Do Is Win” might as well be the theme music for Black Panther‘s box office journey. Ryan Coogler’s Marvel film is about to reach another milestone when it surpasses… 338 more words