Tags » High Performance

105 - Some characteristics of services demands that are important.

Posted by Lancing Farrell                                                              1100 words

Image from Operations Management, 1998.

Some time ago I posted on high performance job design using four characteristics or spans; control, accountability, influence and support. 1,142 more words


Being good may be bad for you and your team

It’s something I’ve thought was true, and now there’s proof: being good at your job is not always good for you. According to research from the Duke University Fuqua School of Business and published in the Journal of Personality and Social Psychology, very good employees get punished with more work and with higher expectations than other workers while getting paid the same. 666 more words

How to turn around any business?

So you just got your promotion to the manager or director level, or moved to another company with bigger scope and higher salary. You are supposed to turnaround the notoriously declining business and all the eyes are on you. 2,779 more words



Hit with Jon.  League doubles and the ball machine.  Played well.  DFd one time.  Ready for Texas.  Thanks everyone!  Sick again.  Need some sleep.

2 3665.5… 265 more words

The Tennis Scheme... A Hell Of A Lot Of Hard Work!

Who wants change versus who wants to change

I was working with a leadership team last month, working through where they are at with their culture. It was a challenging and robust discussion working through their culture, what it means and why they needed to understand how critical culture was to their future success. 238 more words

Leadership, Team And Culture

Busy day

QE doubles.  The usual Friday story.  Did pretty good once I was warmed up.  Thanks all.

2.5 3661

Early morning hit with Louis.   Forgot my racket bag.   83 more words

The Tennis Scheme... A Hell Of A Lot Of Hard Work!