Tags » HoganHospitality.com

How to Use Hospitality Consultants Effectively

My greatest strength as a consultant is to be ignorant and ask a few questions”
Peter F. Drucker, (1909- 2005) American Educator and Author… 1,651 more words

Dr. John Hogan

WHAT'S THE PROBLEM™ with hospitality training today? A question from HospitalityEducators.com

WHAT’S THE PROBLEM™ with hospitality training today? A question from HospitalityEducators.com

A survey from the American Society of Training and Development several years ago found four top attributes or qualifications employers stated they wanted their associates to have: 401 more words

Dr. John Hogan

Great Motivational Quotes | Thoughts from HospitalityEducators.com

There are times when we all need to take a moment to step back, catch our breath and “listen” to the words of others who can inspire or motivate us. 360 more words

Dr. John Hogan

Keys To Success | How to keep the PASSION in your career by John J. Hogan

Keys To Success | How to keep the PASSION in your career | By John Hogan, CHA CMHS CHE CHO

Passion
It is not a word that most of us think about when we used adjectives to describe our work. 1,703 more words

Dr. John Hogan

Recommended Reading from HospitalityEducators.com | Five Stars: Putting Online Reviews to Work for Your Business

As a consumer, author, and educator who is on the road many weeks each year, I regularly submit online reviews. I try to be fair, honest and helpful to both the business and other consumers. 414 more words

Dr. John Hogan

Stories Of The Women and Men Lost On September 11| Recommended Reading from HospitalityEducators.com|

By Dr. John Hogan, CHA CMHS CHE CHO
September 10, 2014

2001-2014 = 13 years of memories, lessons learned and values appreciated

American Lives: The Stories Of The Men And Women Lost On September 11… 637 more words

Dr. John Hogan

An illustration of Customer Service that Costs Little and Delivers Much!

Airlines do not often have a reputation of delivering great customer service, but there are exceptions!   The same can be said for hotels……………….

What does your hotel do to deliver exceptional customer service? 273 more words

Dr. John Hogan