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Latest short story, House of Cards, published in Entropy Magazine

My latest fiction appears in Entropy Magazine this month. House of Cards is a spiritual story about battling depression. This one is published at a good time for me personally as a pick-me-up: having only recently returned to work after maternity leave, I find myself convalescing at home in recovery from an accident while commuting. 90 more words

Fiction

Break the fourth wall to improve survey experience

Organisations launch surveys to measure customer experiences, but is the survey itself delivering a good experience? Those of us who usually take the time to provide an organisation with feedback on our experiences, know that the answer to that question is more often than not a resounding “No”. 321 more words

Voice-of-the-Customer (VoC)

Las series de recambio: House of Cards, The Americans, True Detective, Looking y Hannibal

Entre los viudos de “Breaking Bad”, los que ya se visten de luto por el inminente final de “Mad Men”, los aburridos de “Walking Dead” y los decepcionados de “Homeland”, ya podemos compensar nuestra adicción con nuevas series… 1,159 more words

House of Cards

Flattened,
you stand back
to survey the damage–
you consider how long it took
to perfect those startling
and beautiful angles–
how long it took… 103 more words

Poetry

The Fall of House of Cards

On January 6th, 2015, I was on an airplane headed from Seattle to Tokyo Narita International airport then, after a layover, over to Singapore. It was the longest of the three flights me and my family had to take in order to move to Singapore. 1,331 more words

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'House of Cards' Star Michael Kelly on Kevin Spacey's Exit (EXCLUSIVE)

It’s been six months since Kevin Spacey was ousted from “House of Cards,” the Netflix political potboiler that helped put the streaming service on the map when it launched five years ago. 1,733 more words

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