Ensure that customer enquiries and complaints – received through telephone, email or online chat – are resolved within a specified service level and time, by reaching the highest possible level of service, courtesy and customer satisfaction. 189 more words
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What. A. Crazy. Year.
Back in September I was busy contracting a severe bout of fresher’s flu (in which I couldn’t move my head in any direction too quickly otherwise I was almost certain my brain would fall out of my head. 708 more words