Tags » Indigo

Customer Delight Thru End-Point Empowerment

Here’s the latest addition to the lore of what wonders could be wrought through end-point empowerment. Obviously no procedure manual would be able to cover even a small fraction of the large number of field scenarios that occur in real world of customer service. 863 more words

Shibori workshop with Ana Lisa Hedstrom

One of the pre-symposium workshops I did last November at 10iss was a folding workshop with Ana Lisa Hedstrom. I signed up mainly because she was covering katano shibori, but I came away with many more ideas and inspiration. 508 more words


Cafe Toffee Day

Cafe Toffee Day
January 15,2017
Mumbai Airport

It’s amazing day when I started from Pune to find cars blocking express highway for the England- India Cricket Match. 981 more words

Crafty 2016

Its so easy to lose track of what you’ve done over the last year. I found this last January when I blogged about that I’d read in 2015. 356 more words

Get to know the short film: INDIGO, 19min, Sweden, Romance/Drama

Playing at the Romance February FEEDBACK Film Festival on February 13th in downtown Toronto.

INDIGO, 19min, Sweden, Romance/Drama
Directed by Paul Jerndal

Two young, lost souls in New York City share a common struggle – they are stuck in lives they do not feel they belong. 459 more words

Indigo Valentine's Day Board Book Favourites

I have always been a big fan of ALL holidays, including the hallmark kind. Having Ems to share in the excitement of the holidays has allowed me to take it to a whole new level. 298 more words