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Successful Debt Collectors Need Both Left and Right Brain Skills

Customers can act as fuel for a business, providing the revenue necessary to support success and growth. When customers fail to make full or even partial payments on goods or services it can adversely impact cash flow and hinder progress. 747 more words

Industry Info

Finding Value Depends Upon the Formula You Use

Is it better to receive more or pay less?

In the early 1980’s I worked in the kitchen at our local A&W Family Restaurant. I remember my boss working long hours, struggling to make ends meet and her biggest beef was with consumers.  633 more words

Industry Info

Mintel Oxygen: Marketing Analysis for every occasion

Hi Bryant Community! Are you working on an Industry Report, Marketing Report or looking for some opportunities in a growing market? The library subscribes to… 126 more words


United Credit Service Receives Industry Award Celebrating Excellence

We were recently informed that UCS was selected as one of the insideARM 2017 Best Call Centers to Work For.

We are very proud of this accomplishment. 374 more words

Industry Info

Challenging the Court of Public Opinion

When a collection agency makes news headlines, it’s rarely a positive event that precipitates the news coverage.  The media in our country is quick to pick up stories about collection agencies deserving a bad rap. 692 more words

Industry Info

Woo Hoo! Another Record Broken!

We Americans just love breaking records, don’t we?  Whether it is the stock market, sports, weather, you name it, hardly a day goes by when we don’t break a record of some sort. 698 more words

Industry Info

Silent Customers May Become Talkative Debtors

You did your part by providing your expertise (or materials) to satisfy a customer’s needs.  When it was time to get paid, you sent an invoice, then another, a letter, a couple of emails, and then left a few voice messages too.   566 more words

Industry Info