Tags » Industry Info

Silent Customers May Become Talkative Debtors

You did your part by providing your expertise (or materials) to satisfy a customer’s needs.  When it was time to get paid, you sent an invoice, then another, a letter, a couple of emails, and then left a few voice messages too.   566 more words

Industry Info

Are We About to Hit Our Heads on the Consumer Debt Ceiling?

Have you ever hit your head on the ceiling?

For those of you I have not met, I am reasonably tall but lack the safety cushion the rest of you seem to enjoy in your abundance of hair. 674 more words

Consumer Interest

Honor Thy Father and Thy Mother: What about ‘Thou Shall’ Don’t We Understand?

Let me be clear that this is not a blog about the Ten Commandments.  Yet, I think it is hard to argue that at the very least they can form a solid basis for good moral framework of our lives. 707 more words

Industry Info

Zipwhip hires first VP of enterprise sales

We’re excited to announce our newest hire, Brendan (B.J.) Moore. A veteran of the Seattle tech scene, B.J. has spent over 20 years in the mobile industry. 293 more words


Love is Love

I first want to apologize for having been absent for the past month.  I have been working incredibly hard on Sphynx and other projects (#senioryear).  In light of recent political events, I had fallen into a bit of a rut.   322 more words

Sphynx Updates

Positive Attitudes lead to Positive Outcomes

Medical providers are well trained when it comes to treating their patients, but they can sometimes find themselves ill-equipped when it’s time to collect for services rendered.  481 more words

Industry Info

Improving Your Collections Success by Enhancing the Customer Experience

I hope it is no surprise that the experience your patients/customers/clients have with your organization can significantly impact your bottom line.

The cost of dissatisfied consumers is very high.  717 more words

Industry Info