Tags » IT Service Management

IBM NOI Does Not Work. (aka "NO Innovation"!) That's why IBM gives it away!!!

Are you considering buying Netcool Operations Insight, IBM NOI (aka Netcool No Innovation)?

Well think very carefully because it doesn’t work. So, make sure you don’t pay IBM for it. 780 more words

Service Desk Technician

Responsibilities

  • Provide first and second line technical support, answering user queries relating to hardware and software problems, via phone or email
  • Analyse user problems or enquiries and follow through to resolution within agreed service level agreements to provide excellent customer service and to ensure users are able to continue to work…
  • 431 more words
Poland Jobs

Global IT Service Management (ITSM) Software Market Size, Status and Forecast 2022

Report Hive Market Research Released a New Research Report of 118 pages on Title “Global IT Service Management (ITSM) Software Market Size, Status and Forecast 2022” with detailed Analysis, Forecast and Strategies. 400 more words

Software

DevOps - A great work place = great work!

Jan Schilt’s written a great article here laying out what it takes to create and maintain the framework that allows for the most productivity with an eye on the service prize – 159 more words

IT Service Management

Infrastructure requires incremental innovation

Elizabeth Weise’s USA Today article, Power outages a threat in cybersecurity order, highlights that infrastructure requires incremental innovation – radical / disruptive innovation must be contained in ‘acceptable loss bubbles’ , true ‘test’ environments with no impact on production services. 69 more words

IT Service Management

Process has a real cost

In response to Paul Davidson’s USA Today article: Workers to recruiters: Make me an offer

People leave bosses not jobs, not prioritizing quality management and process has a real cost; this… 17 more words

IT Service Management

The 5th International Conference on Information Technology for Cyber and IT Service Management (CITSM2017)

The 5th International Conference on Information Technology for Cyber and IT Service Management (CITSM2017)

Date: August 8-10, 2017

Location: STIKOM Bali, Denpasar, Bali

Organizer: Universitas Islam Negeri (UIN) Syarif Hidayatullah Jakarta… 9 more words

International Conferences