Tags » IT Service Management

Check out the List of Service Management Courses that are in Demand

Are you in the software industry and looking for a change in your job profile? How about shifting to IT service management? It involves managing and controlling the information technology systems. 80 more words

It Service Certification

Have you ever seen ITIL in the nude?

With the fancy ITIL book covers this best practice IT Service Management framework, ITIL, looks really good. But how about when the curtain goes down, the light goes out and the clothes come of, how does ITIL appear then. 627 more words

The First Chapters

How to pass the ITIL Intermediate exams

Being the Pragmatical ITSM dude I am I still needed to pass all the exams since I am also a teacher. Of course, to support my clients I do need to know the theory really well. 958 more words

The First Chapters

Where and how you should begin your ITSM process journey

At least a couple of times per day someone find himself or herself in the position to start their journey, implementing ITSM based processes to really get their IT delivery flying. 871 more words

The First Chapters

14 Benefits of Enterprise Service Management

This is blog two of a four-part enterprise service management blog series. The first blog – The Perfect Storm Driving Enterprise Service Management – can be read… 860 more words

IT Service Management

Website designing Dubai, Web design company, Web design company Dubai UAE

Business Success depends on strategic planning and focused management. Quality Management systems help organizations to get organized.

NBIZ Infosol in Abu Dhabi, UAE is a leading consultant for Information technology, Systems, Health and Safety. 492 more words

Business Continuity Planning

14 ways to streamline and improve your customer support

For many corporate IT service desks, budgets are under pressure while end users and customers demand both increased efficiency and a better quality of service. Thus the streamlining and improvement of the service desk, and IT support overall, should now be a crucial part of any IT organization’s service desk strategy and roadmap. 1,381 more words

IT Service Management