Tags » IT Service Management

IT Service Management (ITSM)

Tulisan ini merupakan summary salah satu bagian (bab) dari materi bacaan yang saya peroleh dari http://thepartofservice.com, yaitu “How to Develop, Implement and Enforce ITIL® V3 Best Practices-Second Edition”. 262 more words

It Management

Business Leaders Will Vouch for How Important is an ITIL v3 Foundation Training

ITIL v3 foundation training is an important pre-requisite for many organizations looking to hire leaders, program managers, project coordinators etc. A set of IT practices, ITIL, expanded as Information Technology Infrastructure Library, encompasses basic concepts to improve businesses. 62 more words

IT Service Management

Become the Next-Generation Leader with ITIL Foundation Certification Training

The ITIL foundation certification is an important benchmark that assesses and represents a professional’s IT service management skills. It increases a professional’s marketability in a job market that is getting increasingly competitive. 68 more words

IT Service Management

Taking the next step with the new ITIL® Practitioner Qualification

Axelos, the ITIL course owner has announced the most significant evolution for ITIL – the new ITIL Practitioner qualification.

ITIL Practitioner is being developed in collaboration with Practitioners worldwide to help organizations and individuals increase the value they obtain from using ITIL by offering additional practical guidance to adopt and adapt the framework to support the business. 495 more words

Who Is The ITSM Crusader?

I am a self-proclaimed, IT Service Management Crusader whose 14+ years in IT have afforded me experience as an Asset Manager, Configuration Manager, Change Manager, Incident Manager, Problem Manager, Release Manager, Service Portfolio Manager and ITIL Program Manager.  116 more words

The BRM and Shared Services

Some years ago it seemed that much of my management consulting work was helping large, complex corporations implement some form of global shared business services.  This was always challenging, disruptive, but ultimately fascinating work.  354 more words

IT Management

Develop a Strong Working Knowledge in ITIL by APMG International – Be Recognized and Rewarded!

ITIL® foundation training developed by APMG International is a comprehensive course offered by Multisoft Systems. This training provides professionals a platform to practice IT service management in a corporate environment. 77 more words

IT Service Management