In our world today dominated by technological advancement, there are times that we can’t keep up with all the changes that is happening. Currently, The IT industry has emerged as the present and the future of our digital world with the rise of demand for more… 453 more words
Tags » IT Service Management
SUCCESS STORY - Service Portfolio Management with alfabet: First Implementation successfully completed!
First implementation of alfabet’s service portfolio management module at one of our customers is now completed.
The customer manages e.g. the following information in alfabet: 30 more words
As one of the largest regional companies in the German EDEKA group, EDEKA Minden-Hannover keeps a watchful eye on the performance of its processes. The daily flood of tickets arriving at the IT Service Desk – from the failure of hardware to problems with the ERP software – can only be processed efficiently with timely and relevant insight into how this process is actually executed. 393 more words
“Do you charge for providing services on open source products? Or do they come free along with the product?” This is a typical question that is asked when we go out for providing demos on Open Source products. 144 more words
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