Tags » ITSM

Cloud Service Management and Operations

Within the newly formed Cloud Architecture and Solution Engineering (CASE) organization in IBM Cloud, I lead the work steam for Cloud Service Management and Operations. I wanted to provide an update on the work performed in this work stream. 436 more words


Digital Transforming "Pains & Gains"

When your company start out on your digital transformation project your main drivers are:

  • The customer has problems engaging
  • User experience is poor
  • Sales are not happening the traditional way…
  • 396 more words
Digital Transformation

Insider threats – what they are and how to defend against them

Full disclosure: this is a paid vendor article

Many organisations see external breaches as the biggest threat to their data security and spend millions building walls to guard themselves against hackers. 946 more words

Computers And Internet

Get Ethical, Get Wealthy!

Sometimes I wonder whether this word has become JAB (just another buzzword). I see many people using this word to win the deals, show off that they are the most ethical people in the world or to gain attention by using it often in their discussions. 119 more words


There is no such thing called as free meal (and free Open Source services either)

“Do you charge for providing services on open source products? Or do they come free along with the product?” This is a typical question that is asked when we go out for providing demos on Open Source products. 144 more words


What’s in a name?

When Shakespeare are wrote about it, I am not sure if he also referred to names of organizations. At least, I felt obliged to ensure that our startup should have a relevant name that symbolizes our objective of business. 153 more words