Tags » ITSM

How IT Service Management fits in the modern business environment 

ITSM isn’t dead – it’s become central to solving the most pressing of IT management challenges, so how can we make it relevant in 2016? 13 more words

IT Management

Moving IT Service Management to the 21st century

In the last 15 years we’ve seen the explosion of the global Internet, the proliferation of mobile devices and the subsequent emergence of the app… 10 more words

IT Management

How ITSM Implementation Supports Extraction of Business Values

IT Service Management (ITSM) is a planned approach towards all managerial areas of an IT business. ITSM approach covers the designing, delivery, management and

Source: … 11 more words

IT Management

Moving IT Service Management to the 21st century - Highlight

In the last 15 years we’ve seen the explosion of the global Internet, the proliferation of mobile devices and the subsequent emergence of the app… 10 more words

IT Management

New White Paper - "Better Together - ITIL and the HDI Standard"

Just announced! A new white paper is available on the Axelos web site, discussing how the HDI Standard and ITIL are “better together”. The HDI Standard has been around since 2000, and is a widely accepted global standard for a best-practice “support center”. 39 more words

ITIL Best Practices

How ITSM Can Help You Become a More Strategic Partner in Your Organization

IT operations management has become a hot topic in CIO circles today. For some time now, corporate America’s top IT pros have been bombarded with messages about… 15 more words

IT Management