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The Art of Preparation

“The ability to think on your feet is no excuse for being unprepared.”

Before every customer interaction, you should have:

  • 1 emotionally engaging, thought provoking question prepared in advance.
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Joe Ciccarone

Ch ch ch ch changes....

You know there is the statement that the more things stay the same, the more they change…  Or is it the other way around.  Sort of a Willy Wonka moment there, where up is down and left is right.   669 more words

Joe's Blog

Fair Game

Below is simple question that doubles as a direct close:

“Fair enough?”  

  • Describe exactly what you want your customer to do.
  • Immediately ask, “Fair enough?”
  • 57 more words
Joe Ciccarone

Fall Events In New York City

Autumn in New York is a romantic, contemplative time; once the temperature dips a bit, the city seems to takes a deep calming breath and time slows down, even as the days become shorter. 995 more words

Joe's Blog

108 Prospect Park West Apt 4


Two flights up to this charming home offering leafy views, fine finishes and coveted private outdoor space in Brooklyn’s most treasured residential neighborhood overlooking Prospect Park. 244 more words

Joe's Blog

Q&A with Yosef H Founder, Jared Handler

Nearly 18 years ago when I made the city my home, Jared Handler became one of first city friends. I have always admired his free and entrepreneurial spirit, and the fact that he marches to the beat of his own drum. 746 more words

Joe's Blog

22 North 6th Street Apt 23E


Gorgeous Alcove Studio apartment on a high floor with a wall of windows. The kitchen features chic gray oak with gray lacquer kitchen cabinetry, Miele Refrigerator, Bosch Cooktop and Oven, in-cabinet microwave, and white quartz counter-tops. 117 more words

Joe's Blog