If you are a leader, the end of the year is an opportunity for you to celebrate and thank everyone in your organization who, throughout the year, contributed to its success. 518 more words
Tags » Ken Blanchard
Situational leadership has to be one of the most practical parts of leadership. Paul Hersey and Ken Blanchard helped develop this theory. They explained how all leadership styles can be categorized in four behavior types such as directing, coaching, supporting, and delegating. 350 more words
This guest post is from Ian Beeson, managing director of Blanchard International, Australia.
Every interaction we have with a service provider leaves us with some sort of emotional response, from neutral and bland to deep anger and frustration at one extreme, joy and delight at the other. 579 more words