Tags » Key Performance Indicators

Should Marketing Automation Customers be Pre-Qualified?

For decades, the ONLY way to produce any type of printed material – ranging from sales & marketing brochures, to annual reports and informational flyers – involved a multi-step, time / people-intensive, costly process requiring a copywriter, graphic designer, a typesetter and a printing press. 1,065 more words

Happiness comes from solving problems.

Problems never stop; they merely get exchanged and/or upgraded.

Happiness comes from solving problems. The keyword here is “solving.” If you’re avoiding your problems or feel like you don’t have any problems, then you’re going to make yourself miserable.

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escruz reblogged this on The Business Ahead and commented:

Problem solving comes with running any business. There is just no getting around it! Deal with it...

Any fan of the show 'The Profit' knows majority of the issues those business owners face is the fact that their business is in turmoil due to their lack of:

Admitting there is a problem:

A problem cannot be fixed until you admit there is one. Denying one even exists continues to manifest the problem - hoping it goes away is not a strategy!  

Often the most uncomfortable conversations are the most important ones to have.  Remember, there are 3 forms of feedback: Good Feedback, Bad Feedback and NO Feedback.  No Feedback to bad behavior is the same as Good Feedback to bad behavior


Being a good leader isn't always easy!  Your actions are under a microscope when things are going bad; however, it's during these bad times when your leadership qualities need to shine the brightest.

Disciplines to Problem Solving:

  • Define the problem:  Get clarity.  Don't jump to give a solution until you have clearly defined the problem.  The more you can define a problem, the better the chances of finding an effective solution.
  • Identify the Root Cause: Similar to the above, don't solve the symptom, solve the root of the problem.
  • Develop possible solutions: A problem may require you to go through a number of solutions until you find the right one.  Monitoring the situation and making adjustments is often needed to find the right recipe for a successful resolution.
  • Define Ownership:  Who is responsible for monitoring if the solution is working.
  • Measuring the Solution: Unless you set a measurement for a solution, it will be difficult to identify the effectiveness.  Tips on measurement can include Key Performance Indictors and building set Processes to help pinpoint where the drop-off point is happening.
   Related Article: Do you know the Problem you are solving for your Customers?     

The New Metrics


The business and clinical intelligence that are necessary for healthcare leaders to better manage their organizations are changing rapidly. Returns may be greatest for organizations that are able to measure outcomes and show value. 327 more words

Cancer Care Strategy

The National Cancer Strategy 2017 – 2026 was published by the Department of Health outlining a vision of cancer services in Ireland. For report, click… 82 more words


The Importance of a Good Organizational Structure

An unclear chain of command and organizational structure can frustrate and hinder a masjid from functioning effectively. A good organizational structure doesn’t simply mean knowing the hierarchy and chain of command, but also clearly delineating roles, responsibilities and expectations of each and every member of the board and staff. 223 more words

Masjid Board

You Have to Be Fiscally Responsible

“Friends don’t do this to friends.” – quote from a new client CEO when told his CFO was “taking” money.

For those of you who follow this blog regularly, you know my background as a long-time audit partner with EY. 519 more words