Tags » Key Performance Indicators

Keeping Score

The road to achievement and success is a hard journey to choose. You have to consistently put in the work day after day. You have to make the next right decision time after time. 641 more words

Success Concepts

Key Performance Indicator (KPI)

METRICS, A Key Performance Indicator (KPI) is a measurable value used to communicate how effectively a company is achieving key business objectives. A KPI does not include its relationship to its customers and employees, but is used to measure sales growth between different store locations. 92 more words

Mt. Pleasant Blacktopping chooses WSI for a New Digital Presence: Website, SEO and Paid Search

Mt. Pleasant Blacktopping and Asphalt of Fairfield, Ohio has delivered new roads, complete site work, and custom asphalt paving for commercial and residential customers for over 50 years.  425 more words

WSI Customer Spotlight

Law is a Buyers' Market

Another great interview by Jacky Wetzels of salesmoves, this time with Jordan Furlong on his new book “Law is a Buyers’ Market”. The interview covers some of the main topics contained in Jordan’s book, including: 169 more words


Should Marketing Automation Customers be Pre-Qualified?

For decades, the ONLY way to produce any type of printed material – ranging from sales & marketing brochures, to annual reports and informational flyers – involved a multi-step, time / people-intensive, costly process requiring a copywriter, graphic designer, a typesetter and a printing press. 1,065 more words

Happiness comes from solving problems.

Problems never stop; they merely get exchanged and/or upgraded.

Happiness comes from solving problems. The keyword here is “solving.” If you’re avoiding your problems or feel like you don’t have any problems, then you’re going to make yourself miserable.

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escruz reblogged this on The Business Ahead and commented:

Problem solving comes with running any business. There is just no getting around it! Deal with it...

Any fan of the show 'The Profit' knows majority of the issues those business owners face is the fact that their business is in turmoil due to their lack of:

Admitting there is a problem:

A problem cannot be fixed until you admit there is one. Denying one even exists continues to manifest the problem - hoping it goes away is not a strategy!  

Often the most uncomfortable conversations are the most important ones to have.  Remember, there are 3 forms of feedback: Good Feedback, Bad Feedback and NO Feedback.  No Feedback to bad behavior is the same as Good Feedback to bad behavior


Being a good leader isn't always easy!  Your actions are under a microscope when things are going bad; however, it's during these bad times when your leadership qualities need to shine the brightest.

Disciplines to Problem Solving:

  • Define the problem:  Get clarity.  Don't jump to give a solution until you have clearly defined the problem.  The more you can define a problem, the better the chances of finding an effective solution.
  • Identify the Root Cause: Similar to the above, don't solve the symptom, solve the root of the problem.
  • Develop possible solutions: A problem may require you to go through a number of solutions until you find the right one.  Monitoring the situation and making adjustments is often needed to find the right recipe for a successful resolution.
  • Define Ownership:  Who is responsible for monitoring if the solution is working.
  • Measuring the Solution: Unless you set a measurement for a solution, it will be difficult to identify the effectiveness.  Tips on measurement can include Key Performance Indictors and building set Processes to help pinpoint where the drop-off point is happening.
   Related Article: Do you know the Problem you are solving for your Customers?