Tags » KPI

Data at Your Fingertips: How to Design a Dashboard

Data dashboards are a way to represent large amounts of data in a condensed and visual manner. A dashboard typically consists of widgets or reportlets. Each of widgets includes one or several KPIs, supplemented by graphs, small data tables, etc. 520 more words

Conversion Optimisation

Conference Conversations: Measure for Measure

One of the interesting discussions I had at the Patient First Conference this year was around measurement. There is a real kick back against tick boxes, for obvious reasons. 627 more words

What is a Key Performance Indicator?

Key Performance Indicator (KPI) definition:  A business metric used to evaluate factors to determine the success of the key objectives of a marketing plan, event, or campaign. 265 more words


Why Customer Service Won’t Escalate

Note: I have always been frustrated by customer support representatives who are reluctant to escalate my case to secure a meaningful solution. For an explanation, I turned to my most knowledgeable and ardent supporter. 222 more words


The Common Good vs profit

The Common Good needs a higher ranking in legislation and court rulings than profit.
The Common Good needs to be properly bound into international and national law. 268 more words

8 key strategies for improving a hospital's margins


As healthcare shifts toward value-based care, hospitals are looking for new ways to improve quality without unnecessarily increasing the cost of care.

“We think less about cost cutting and more about margin improvement,” says Allen Miller, CEO of COPE Health Solutions. 51 more words

WordPress Analytics Report

I was really excited to start this blog because I love to write and I knew in the long run it would really help with my social media skills. 496 more words