Tags » KPI

The customer would be satisfied with consistency -- the metrics of Customer Experience.

The past is where we want to go

The explosion of digital channels has created a fragmented Customer Experience where each channel seems to have its own face to the customer. 2,749 more words

Barefoot Sales Process

In 1968 Nike invented the modern running shoe - Nike Cortez. One of the founders of Nike, Bill Bowerman, stuck a large lump of rubber under the heel of the shoe to, as he said, to stop the feet tiring and give them an edge. 657 more words


Top 5 User Analytics Tools for App Developers

Are you considering launching a mobile app for your online business? Need to track user data to ensure your app is delivering the features your customers want? 367 more words


Top Ten Tips for governing an organization using KPIs (Key Performance Indicators)

You may use these steps after setting your strategy (See prior post “10 Steps to create an effective Product Strategy”). Once you have identified your strategy and assigned resources aligned with your budget, you need the right governance to ensure delivery against plan. 337 more words

Leadership And Management


I just filled out the KPI form for my studio class. This form asks us to reflect on our different qualities that are important to operating in a team and being able to work effectively and function in an appropriate way in a future work environment. 188 more words


Evaluasi Penggunaan Kata Kasar & Jorok di Stasiun TV

Bismillah …

Gubernur DKI Jakarta Basuki Tjahaja Purnama alias Ahok buka-bukaan di KompasTV bersama Aiman Witjaksono dalam program Kompas Petang (17/3/2015). Wawancara tersebut disiarkan secara LIVE. 1,247 more words

Indonesia Crisis

The ultimate guide to rainbows, unicorns and the hard grind.

Have you noticed the exploding trend online regarding the”Internet of things”? As of St Patrick’s day 17th March, Twitter has 169000 mentions for the previous 30 days, this should then be added to the 98000 tweets that reference IOT (Internet of things), to a grand total of 267000 tweets about this subject. 1,047 more words