Here’s a post inspired by the glut of recent football weekends. Lou Holtz, the legendary college and pro football coach offers the following advice to coaches everywhere: 535 more words
Tags » Lean Culture
When managers and supervisors go on process walks, the trust they have established (or failed to establish) among employees is crucial. T.J. Cosgrove, Community Health Services Division Director, and Sarah Hopkins, Acting Regional Health Administrator, have worked hard to establish trust among the staff they work with at the many County health clinics they supervise. 264 more words
In October, a group of King County Metro Transit supervisors took a learning tour of Alaska Airlines Lean improvements at Sea-Tac Airport.
The tour was an excellent opportunity to see how small, targeted improvements can provide major benefit to customers. 288 more words