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Đào tạo nhân viên để làm gì?

Có vô số phương án trả lời cho câu hỏi này, từ góc độ kinh tế cho đến phạm trù đạo đức. Có những phát biểu đánh vào tâm lý kiểu “bạn sợ đào tạo nhân viên rồi họ đi mất? 1,028 more words

Quản Lý

Deconstructing Empires & Allies

Empires & Allies (E&A) is the mobile reboot of Zynga’s facebook title by the same name. The Facebook game attracted an impressive 39 million players within its first month (June 2011), but was shut down less than two years later. 1,590 more words

Game Design

How to develop repeat customers

Most people understand the importance of selling to your existing customers, or monetizers in a free to play environment, but most efforts and features are built around attracting new customers. 521 more words

General Social Games Business

Tesco Bank Launches Its First 95% LTV Mortgages

Thursday 30 April, 2015 Tesco Bank is to help more first-time buyers get on the property ladder by launching its first range of 95% LTV mortgage products. 145 more words

The Power Of Blocking Customers

In a previous post, I made a statement, “customers are always right”. As a business, we all know that this is not true. There are times that it is necessary to educate the customer and tell them that they are wrong in the nicest way possible. 292 more words


Survivor Bias in Churn Calculations: Say It's Not So!

I was chatting with a fellow SaaS executive the other day and the conversation turned to churn and renewal rates.  I asked how he calculated them and he said: 614 more words


4.13.15: Is Credit Quality Eroding for CMBS Conduit Loans

Last March we reported on deteriorating credit quality based on data provided by the rating agency Kroll. At that time, Kroll reported gradual deterioration over the prior year in underwriting standards for the 20 largest loans in Kroll-rated transactions, particularly at the lower end of the range. 231 more words