Tags » Managed Service Providers

Using an MSP is not the same as outsourcing

There is a common misconception circulating that using a managed service provider (MSP) is outsourcing. It isn’t. A good working definition of outsourcing is, “To surrender an aspect of your company’s functionality to a third party.” For example, if you hire an outside firm to take care of your computer support, you have outsourced computer support because no one in your company participates in that activity. 881 more words

Articles

IBM makes it easy for Managed Service Providers

IBM’s Technical resources for Managed Service Providers (MSPs) makes it easy for MSPs to stay up to date with the latest technology and trends in the marketplace.  694 more words

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5 Tips for Finding the One to Protect Your Customers' Data - Part 3

Stop playing the field and commit to single source disaster recovery
By Ian Masters, VP of Cloud & Strategic Alliances at Vision Solutions

In our previous blogs we talked about why it’s important to find the best disaster recovery match for your cloud environment. 347 more words

Disaster Recovery

MSPs and you: When service levels meet requirements

“Logic clearly dictates that the needs of the many outweigh the needs of the few.” –Mr. Spock, The Wrath of Khan

As Managed Service Providers (MSPs) move more into the mainstream, business customers will have to learn to strike a balance between service requests, service levels, and service requirements. 553 more words

Articles

5 Tips for Finding the One to Protect Your Customers' Data - Part 2

Stop playing the field and commit to single source disaster recovery
By Ian Masters, VP of Cloud & Strategic Alliances at Vision Solutions

Last week, we talked about why it’s important to find the best disaster recovery match for your cloud environment. 371 more words

High Avaialibity

Merchant, Service Provider Or Both?

Apparently there are a lot of newcomers to the PCI compliance business and are asking bizarre questions regarding PCI.  One of the most common is if their organization is a merchant or a service provider or both? 1,583 more words

PCI DSS

Shall We Render Expert IT Systems Support?

Now that almost every organization big and small has come to depend upon IT systems for their daily processes, how would you manage that? If you were into publishing or photography for instance, two businesses that thoroughly rely upon IT systems, would have your own little IT team? 421 more words

IT Services