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'The Little Book of Hygge' by Meik Wiking ****

Meik Wiking’s The Little Book of Hygge: The Danish Way to Live Well is the fourth title on the Danish phenomenon of hygge which I have read to date.  428 more words

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How To Change a Customer's Mind

(Source: www.inc.com)

Last week, I explained a process for changing another person’s mind. This column provides an example of this process: changing the mind of a reluctant customer. 675 more words

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