It is not without some sadness that I write this post.
For the last five years, it has been my pleasure to dive deep into the Salesforce1 Platform community. 383 more words
I’ve yet to really see a blogger or social SME cover the topic of SMMS tools, from a usage and best practices standpoint; so I figured, I would in this blog. 655 more words
As they say, there is a reason you have two ears and one mouth. This is especially true for those of us in social customer care, where listening is so critical. 732 more words
As the marketing technology arena hots up with the big players like Oracle, SAP, IBM, Salesforce and Google all snapping up “new marketing tech” companies, you ask yourself, why hasn’t Microsoft made a move for Sitecore to strengthen it’s “marketing cloud” portfolio. 310 more words