Tags » Middle Management

“What’s in it for me?”

Being a full-time Ph.D student, I also have a full time work that gives me unique opportunities for intellectual reflection and stimulation on how to become an enthralling leader. 417 more words

Mailroom Noir

Arriving early to work on Friday, I walked in on a conversation between Housekeeping staffer, Sad Eyes:

     and,  , a Mailroom lifer.

They were huddled over a printed Firm newsletter, circa 2008, a relic unearthed by Sad Eyes in a bottom drawer of the employee kitchen. 619 more words

Day Jobs

News Flash--Leadership is Messy

A newly-promoted manager said to me, “My first six months has been hectic.  We’ve had crises stacked on top of crises.”

The manager explained further that he had dealt with:  a new software system that some complained about, a new boss who made a lot of changes, a couple of problem employees he inherited from the previous manager,  confusing governmental regulations, increased pressure to cut costs, and customers that seemed to be more and more demanding. 132 more words

Effective Leader

Leo

I’m one of the managers of a small drug/grocery store.  27+ years in the books.  I’m neck deep in middle management stuff every day.  Interviewing, hiring, scheduling, reports, checking cooler temps, building displays, planning for the next holiday, watching labor costs, counting money, talking to customers, ordering, selling stuff, talking with co-workers, unplugging the toilets in the women’s restroom, picking up litter in the parking lot and doing other desirable and fulfilling things.  1,713 more words

Customer Service

Should You Report an Honest Budget Mistake?

When preparing an annual budget, Mildred unintentionally over estimated costs by almost $50,000 on a line item in her department.  While upper management reduced allocations for some of Mildred’s requests, they did not question her error. 218 more words

Effective Leader

Middle managers – Africa’s unlikely heroes?

Middle management is not a topic that typically grabs headlines. Yet effective middle managers hold the key to Africa’s prosperity. African organisations across sectors and of different sizes cite a talent gap at the middle manager level. 1,001 more words

Industry News

Psychological Ownership and the Entrepreneurial Behavior of Middle Managers

It has been widely postulated that individual entrepreneurial actions are the key to driving a firms innovative capacity and building a entrepreneurial mindset among employees. This particular study was motivated by need to better understand what drives individuals to behave entrepreneurially inside an organization.

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Employees