Tags » MLA2009

Best practices in creating online tutorials

Matt Lee, Minitex.

Side note – packed room, with people sitting on the floor.  Very loud presentation next door, making a bit difficult to hear in ours. 347 more words

Libraries And Librarianship


Reeling in your users: marketing an academic library

Marketing program’s public relations class decided to take the library on as their project

for the semester.  Chose team within the library to spearhead the initiative.   1,049 more words

Libraries And Librarianship

Library collaboration

Karen Hogan, Quatrefoil Library, St. Paul.

Collaboration between community and academic libraries.

Def: to work jointly with others…

Quatrefoil was a novel by James Barr, written in 1950.   627 more words

Libraries And Librarianship

Conference time

I’m off tomorrow to the Minnesota Library Association conference in St. Cloud, Minnesota.  If you’re following along on Twitter, the hashtag is #mla2009.

I have mixed feelings about conferences.   72 more words

Libraries And Librarianship

MLA 2009: Customer Service

Now! That’s what I call customer service!
Julie Strange, statewide coordinator for Maryland AskUsNow
Cathay Crosby, operations assistant for Maryland AskUsNow

Focusing on customer service with chat and email reference, with an into that includes some basic customer service points. 957 more words


MLA 2009: How Millennials Search

The Case of the Millennials’ Mysterious Searching Habits
Lucy Holman, Director, University of Baltimore Langsdale Library

This was a really interesting session, and I felt Lucy did a great job of explaining how these students are searching. 1,194 more words


MLA 2009: Business Resources

Business Resources for the Literature Lover
Shana M Gass, Reference Librarian, Towson University
Ray O’Keefe Cruitt, Business Reference Librarian, Enoch Pratt Free Library
Mandy Hackley, Business Librarian, Salisbury University 370 more words