Tags » Moment Of Truth

Understanding Service Execution

We have been talking about the process of the guest cycle in Lodging.  Talking through what happens with the guest, the hotel, different departments, and managers. 66 more words

Tourism Education

Retail Loves Cash. The Sheer Luxury of Crispy Notes

Dining out is one of the little pleasures enjoyed by the city folks. After having enjoyed a sumptuous dinner in a fine dining restaurant with your family the bill arrives. 671 more words

Retail Blog

Moment of Truth

Earlier this morning was finally the submission of our assignment. As I entered the school gate, I noticed one of the class B’s student making a flag. 130 more words


How To Create Compelling Characters In Ten Minutes

There seem to be countless schools of thought when it comes to creating characters. But no matter the method used, there is a universal truth to characters: they need to change and experience tension to feel real… 1,145 more words


Missing the Moment

I get really anxious about making decisions. Its one of my character flaws. Sometimes, this leads me to make hasty decisions as a way of avoiding the back and forth in my own mind. 442 more words

The Mendacity of Ms Una Jagose, Spymaster



15 September 2014

Despite being labelled a “fizzer” by some National-aligned critics, and a media expecting ‘fireworks’, the “ 3,580 more words

The Body Politic

What does 2020 look like...for tourism industry

Sometimes I wonder at the evolution of tourism industry.  What it will look like in 2020, 2050.  I can noodle around Google, and garner snippets of trends, and ideas, but that is just the tangible that will change.   336 more words

Tourism Education