A welcome to Cellular Sales of Indiana in Indiana, IN, evaluating customer service and sales with Advanced Feedback’s undercover mystery shoppers. Greenway Auto Group in San Antonio, TX with SAR Automotive is utilizing phone shops, website secret shops and onsite mystery shoppers for their dealerships.
Tags » Mystery Shopping
Mystery shopping is a technique employed by market research firms to gather information about certain products or services. The idea behind using this research tool is to improve business processes by evaluating the response of customers on a particular commodity or the quality of service. 242 more words