Tags » Operational Performance

CFOs can create a competitive advantage in PE

The overwhelming demand for private equity makes it the asset class of choice. But investors are now focusing on operational excellence as a key differentiator. 41 more words


Is NPS the Best Measure of Customer Experience?

Recently my colleague Tony Cosentino wrote an analyst perspective asserting that big data analytics will displace net promoter score (NPS) for more effectively measuring the entire customer experience. 1,424 more words

Business Performance

Unit4 Defines Strategy to Disrupt ERP Market

Unit4 is a global business software vendor focused on business and professional services, the public sector and higher education. Recently company executives met with industry analysts to provide an update of its strategic roadmap and to recap its accomplishments since being acquired by a private equity firm in 2014. 1,435 more words

Business Performance

Is the Military Behavioural Activation & Rehabilitation Course (MBARC) Effective?

Research Paper Title

An Initial Evaluation of the Clinical and Fitness for Work Outcomes of a Military Group Behavioural Activation Programme.


Behavioural Activation (BA) is an evidence-based psychological treatment for depression based on behavioural theory. 216 more words

Military Medical

Invisibility & the Military: Where's My Privates!

The US Army wants invisibility cloaks for its soldiers. Not just that – it has announced that it wants to test the best contenders within the next 18 months. 468 more words

Military Performance

SaaS Buyers and Customers Beware: Data Issues are Cloudy

There’s a long history of companies not paying close enough attention to the contractual elements of acquiring software. Today, this extends into the world of cloud computing. 1,436 more words

Operational Performance

The Importance of Well-Managed Processes for Planning

It’s stating the obvious to say that how well executives manage planning processes has a big impact on how well a business unit or company plans. 1,051 more words

Business Performance