Tags » Opportunities For Improvement

When Clergy Fall Short of Our Expectations


This post is about a circumstance facing many Christian denominations, which the Coptic church is not immune from. But first let me place this in context. 1,696 more words

Controversial Issues

Customer Satisfaction On Whose Terms?

I needed to call my health insurer recently to resolve a potential problem (i.e., I wasn’t sure we’d be given credit for my annual physical and blood work, impacting our premiums in 2015). 565 more words

ISO 9001

The Perils of Tribal Knowledge, Part Four

Tribes moved from word-of-mouth to records and documents to improve control of their herds, learn what were the best foods for them, raise the live birth rate, and so on. 272 more words

Change Management

The Perils of Tribal Knowledge, Part Four

Tribes moved from word-of-mouth to records and documents to improve control of their herds, learn what were the best foods for them, raise the live birth rate, and so on. 275 more words

Change Management

The Perils of Tribal Knowledge, Part Three

As the tribe grew and spread out and became more tribes, they found problems with the stories they drew or painted. Rock obviously wasn’t a portable medium so as tribes moved on, they didn’t have the original cave drawing or painting handy. 325 more words

Change Management

The Perils of Tribal Knowledge, Part Three

As the tribe grew and spread out and became more tribes, they found problems with the stories they drew or painted. Rock obviously wasn’t a portable medium so as tribes moved on, they didn’t have the original cave drawing or painting handy. 352 more words

Change Management

Profound "Aha's" and "Duhhh's"

Project Management practitioners call them lessons learned. These are lessons from things gone right and things gone not so right on the project. It is easy to talk about things gone right but not the more important lessons; opportunities for improvement, or what some call mistakes. 569 more words

Project Management