Have you ever noticed that Service Requests have the user input from the portal on the front of the ticket but Incidents don’t. If you’re like most users of SCSM you have probably extended the incident or service request class with some generic fields so you can ask more questions on the portal and have fields to map to, if not I’ll save that for another post. 569 more words
Tags » Orchestrator
When I am dealing with Review Activities in Service Manager I always use Orchestrator to populate the reviewers. I try to hard code as little as possible into the templates so I have to maintain as little as possible. 168 more words
If you have followed all the steps I have described in the previous post, vRealize Orchestrator 7 should be available from the vSphere webclient.
Click on the… 224 more words
Hi Guys , setelah kita belajar mengenai cara install Windows Azure Pack di artikel sebelumnya . pada artikel ini kita akan mempelajarin bagaimana cara install dan configure Service Provider Foundation (SPF), ingin tau apa itu SPF dan apa fungsi SPF ? 495 more words
Have you ever wished that you could get the attachments out of an SCSM work item without having to go into the console and dig them out? 624 more words