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Outlook 2010: Can’t start Outlook. Invalid XML , the view cannot be loaded

Ran into this issue the other day. XML file that contains the NavPane for Outlook 2010 became corrupted.


Open the Run window and enter the following command. 8 more words


Solved - Cannot Start Microsoft Office Outlook. Cannot open the Outlook window. Invalid XML, The View Cannot be Loaded.

one of my user send me below picture,

and asking why suddenly the outlook cannot be opened.

after trying to run command outlook.exe /resetnavepane it’s back to normal again.