Tags » Patient Satisfaction

Improving HHCAHPS Scores

On January 28, Medicare announced that home health agencies will be given stars based on their Home Health CAHPs scores.  You can see yours on Home Health compare.  906 more words

Home Health Nursing

How to Impact over 10,000 Lives Every Year!

Your word carries weight.  Your patients, their loved ones, and friends all rely on your advice and guidance to keep them healthy and happy.  Even if you have a smaller practice, you are impacting a ton of people in your community every day.  409 more words


Patient-Edition of Myth vs. Fact

Today the struggle was real. I met more than a handful of patients today who did not understand why a third year medical student was coming to speak with them first. 851 more words

New Trends in Patient Services

Press Ganey is now saying that…

Cleveland Clinic recently reported that…

We’re seeing a trend that…


Can the Healthcare Industry Learn from Southwest Airlines?

At Southwest Airlines , their strategy for human resource management (HRM) is quite simple and straight forward — employees come first, and customers come second. 487 more words

Join Cambro's Elite Healthcare Foodservice Panel

If you’re familiar with Press Ganey, ACA, room service and waste-stream management you’re probably a healthcare foodservice operator. We want you to be a part our healthcare foodservice panel and share your knowledge and insight about healthcare foodservice trends, best practices and products. 86 more words


How Nonclinical Activities Impact Patient Experience

Why You Shouldn’t Call Your Patient “Honey”

Due to changes in Medicare’s policies, patient experience is playing a larger role in hospital ratings and reimbursement, and hospital executives are taking note. 429 more words

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