Tags » Patient Satisfaction

Facilities That Track Patient Flow and Feedback Have Higher Patient Satisfaction

Leading health care facilities are leveraging technology to be more competitive, improve efficiency, drive patient satisfaction and increase revenue.

Improved patient flow, staff communication and patient feedback mechanisms are critical to increasing patient satisfaction, engagement, and maximizing reimbursement. 105 more words


Beyond Nurse Call: A Six-Part Series About How RTLS is Revolutionizing Traditional Caregiver Interactions (Part 5 of 6)

Nurse call management software has become increasingly sophisticated enabling modern nurse call systems, which were previously manual, to become fully automated through an array of advanced applications. 301 more words

Indoor Positioning

A Randomised Controlled Trial Comparing Needle Movements During Combined Spinal-Epidural Anaesthesia With and Without Ultrasound Assistance

Chin B, Crooke L, Heywood R et al. Anaesthesia 2018, 73: 466-473

Aim Of Study

“To assess the efficacy of pre-procedural neuraxial ultrasound in a general obstetric population with regard to needle movements and procedural difficulty, and to identify factors associated with successful technical performance of combined spinal-epidural (CSE) anaesthesia”. 313 more words


Why Patient Satisfaction Matters Beyond Quality of Care

Patients choose where they go for care. The number one driver for patient satisfaction is perceived wait times measured against expectations. Facilities that do not provide visibility into their patient flow cannot manage or improve it. 340 more words


Mistake #4: Not Creating and Maintaining “Brand” Loyalty, a Core Competency of the Hospitality Industry, Through Emotionally Engaging and Developing a Personal Rapport with Your patients to Retain Current Patients and Obtain Referrals.

– Medical professionals tend to take a passive approach to “customer service” and to developing their “brand”, believing that good patient clinical outcomes alone naturally translate into patient loyalty and that “branding” is an advertising concept that doesn’t apply to healthcare. 274 more words

Strategies & Helpful Hints to Increase Patient Satisfaction Scores

By Ricky N. Arbuckle, CRA, MBA, RT(R)(CV)

Jason Scott’s presentation at the 2018 Spring Conference provided concrete steps attendees could take to improve employee engagement and patient satisfaction. 463 more words


Care Enough To Care

“I can teach you medicine, but I cannot teach you to care” was a frequent saying from a mentor during my residency training.  Empathy, the ability to understand and share the feelings of another, is perhaps the most critical component in a doctor.  371 more words