Tags » Patient Satisfaction


There it was.

I stared at the screen again, not wanting to believe it.

She was positive for HIV?!?!??!

Do you make someone take time off of work and pay another copay to come in and see you so you can deliver this kind of news in person? 126 more words


You can't hear my thoughts. 

Patients and their families cannot hear everything we think, thank God. They shouldn’t for various reasons.

Sometimes it’s best our thoughts go unexpressed, such as “No one has ever died of pain, and you will not be the first. 774 more words


Lance Updates: Food Truck Fest!

Coliseum Medical Centers’ CEO Lance Jones joins us from the CMC Millennium Falcon Food Truck Fest to bring us some great updates Employee Appreciation Month, the Employee Engagement Survey, Patient Satisfaction numbers, and on everything going on this month!

Coliseum Medical Centers

When Doctors Have Time to Care

If you’ve visited a doctor recently, it’s likely that you’ve felt unseen and unheard.

Sadly, “healthcare” is often dictated more by corporate requirements and a focus on the bottom line than by creating a healing interaction between doctors and patients.   437 more words

Physician Coaching