According to a poll conducted last year, about half of practice owners believe their employees need additional training in customer service. For some physicians, customer service can take a backseat to delivering the highest level of care possible. 805 more words
Tags » Patients
Young, N. | 2018 | How nurses can improve care for people with severe mental illness| Nursing Times |114| 9| P. 34-36.
A new review published in the Nursing Times considers how nurses can better support people with severe mental illness (via… 101 more words
And she warned: “Without a radical solution to an unsustainable problem I genuinely fear the NHS may crumble.”
Doctors estimate that one in 20 people missing appointments means 10 million consultations are wasted every year. 16 more words