Tags » People Skills

The importance of good customer service in HR

My first customer service role was at the age of 16 at a local shop/petrol station, and I quickly learned about the multi-characteristic nature of the customer demographic. 1,293 more words

The Avid Doer

Leadership In A Word: Listening

One of the most sincere forms of respect is actually listening to what another has to say. – Bryant H. McGill

A word about listening… 685 more words


Square peg seeks square hole

It’s nearly time for my second little bundle of joy to start nursery, which means life is soon to get a lot more expensive. It also means I will have more time on my hands, which I was hoping to fill with more work. 596 more words


What are "soft skills"?

Soft skills

Soft skills are usually used to describe a person. They are interpersonal skills, social skills, communication skills, personal traits, attitudes, behaviours.

If you wish to watch “ 29 more words

Education - Training - Professional Development

Learning to stay silent

A wise man once said “I have often regretted my speech, but never my silence”. Learning when to speak is essential to making it through this world while avoiding controversy. 140 more words


The Missing Component that Nerds Need to Succeed

As an engineering student, I missed out on certain parts of the education that my friends seemed to get in college.  I took the requisite number of core courses, like English and social studies, but my curriculum was mostly filled with science, math, and engineering classes.  368 more words


A Little Tip For Introverts, Who Need To Display Confidence

When it comes to personality types, I find myself slap bang in the middle between introvert and extrovert. The context and the company that I find myself in, largely impacts the way that I feel, present myself and interact with others. 277 more words

Personal Development