With customers using multiple touch-points, it is very important to engage them at every touch-point with relevance and context. In order to do that to every single customer, you have to resort to machine driven intelligent automation, which can learn and compute from past and present behavior in order to create true context and relevance in every customer’s experience. 222 more words
Tags » Prescriptive
What Do You Mean By “Big Data”?
Big data can be applied to real-time fraud detection, complex competitive analysis, call center optimization, consumer sentiment analysis, intelligent traffic management, and to manage smart power grids, to name only a 608 more words
Spoiler Alert – It’s not really a matter of which is best. Think more along the lines of, “how they can work together to give me a clear and accurate picture of what’s going on?” 485 more words
In much of discussion today on various social issues, people tend to take their moral assumptions for granted. So I like to examine what the underlying assumptions are first of all and secondly, if a particular person’s worldview can support those assumptions. 2,830 more words
Happy New Year!
This entry has been sitting in my “to publish” file for some time. There is much more to be said on the topic. 1,829 more words
Some dialects of English have a feature known as the “double negative”. In these dialects, a negative sentence can contain more than one negative word. For example, a speaker of such a dialect might say “I didn’t see nobody” to express that nobody was seen. 2,601 more words