Tags » Process Design

Podcast about Robust BPM

Peter Schoof interviewed me last week on the subject of robust BPM. (Thanks Peter!)  This had been the basis of a talk I gave in Montreal at  the… 378 more words


Spirituality and service silos – Lessons from Tirupati


A visit to the Tirupati, home of one of the richest gods, Balaji, is an experience that many million people consider one of the most important spiritual experiences of their life; not once, but many times in a lifetime; they plan in advance or start hunting around for someone to help ease the way in, they pray to the lord that he is kind enough to afford a reasonable ‘darshan’……… 1,360 more words


Blinkered Process and the Tonga

“If a man never contradicts himself, the reason must be that he virtually never says anything at all.”




Process design - Efficiency gains

This is a case from a corporate environment.

Pizza Express. Standard Operating Procedures. Reported by BBC Business.

At Pizza Express the standard process of preparation of a particular ingredient, the…

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Case Study

Process Focus vs. System Architecture

Too much of a focus on the on the business process can cause a business solution to be poorly designed and problematic.  This is a story from several customers who followed the BPM methodology too well, and were blindsided by some nightmarish systems issues.  1,320 more words


Procestechnologie - talentenprogramma

Beste technologen jaar 1; Dit is je kans om je te oriënteren in een talenten groep bij ISPT. Het instituut voor samenwerkende procestechnologen.

Een oriëntatie is echt zinnig als voorbereiding en besluit start jaar 2. 12 more words

Chemische Technologie

Kathleen Coffey

Title: Managing Director

Company: Sentio Engineering

Location: Calgary, Alberta

From a very early age, Ms. Kathleen Coffey was interested in how things worked and was encouraged to explore her interests through the engineering field. 303 more words

Project Management