Tags » Process Design

Learned the Hard Way: Landscape Process Design

My previous employer, the Center for Collaborative Policy, required its practitioners to possess five cardinal qualities and skills, known as “the five P’s”:  presence, political acumen, policy development, project management, and process design.  1,135 more words

Smart Processes to Smart Businesses

Why append the adjective “smart” to a process? Interestingly in the UK “smart” would suggest a very stylish process! Whereas in the US to speak of a “smart” process is to speak of an intelligent process. 508 more words


Four Ways To Successfully Surf Waves of Disruption

“You can’t stop the waves, but you can learn to surf.” Jon Kabatt-Zinn

In this era of hyper-accelerating waves of technology-enabled disruption, companies and institutions need to have a well-designed surfboard. 498 more words


Working on transmission issues with a multi-stakeholder panel and a transmission business. Designing an interactive game to develop understanding of costs, impacts, skills required and other supply chain issues. 56 more words

Process Design

Implementing Resilience Engineering in IT

A Definition of Resilience Engineering

Resilience engineering requires designing systems and equipment to fit human nature. One of the classic signs something is wrong with your manufacturing processes is when the people who work there look like they work out because they are using their bodies that hard and long as part of their jobs. 1,465 more words


A Process by any other name…

…would still confuse as much.

  (with apologies to Shakespeare)


    The average person see a process as they would see a forest, essentially without the details of the trees. 797 more words


Process Thinking with Promises

  More than a decade of talking about the need for non-technical business people to take on the task of mapping out the business processes, we are still in the wrong place. 710 more words