Tags » Process Improvement

Leaning on the lies

Nearly two years ago I left my job in process improvement at a call center of a large corporation. This company had its own PI program that liberally… 538 more words


SWOT > Great Tool For Analysts To Know

One of the reasons I love working with students is often something that is old to me and to many analysts, is actually new to them. 376 more words


Four Eyes

Growing up it was common to be called four eyes if you had glasses.   It was meant to be a mild insult but since it was so common to have glasses it didn’t have much of an impact to most kids.  383 more words


Process improvement in the operating room

Check out these number from the Wall Street Journal (How to Make Surgery Safer, Feb 16).

A little disconcerting, eh? Now there are obviously a lot of surgeries taking place every day in the US, so on a percentage basis having just 20 procedure in which the surgeon operates on the wrong site is very low. 854 more words

Health Care

Service Improvement with Lean Six Sigma

The Lean approach to process improvement is gaining momentum in Washington state government because it has produced real improvements. Process times, product defects, and operation costs have been reduced using Lean thinking. 829 more words


I Should Have Done This a Long Time Ago

It’s not like the Alabama Woodworker’s Guild is a new organization and I jumped in right away. It was formed in 1983 which is about the time I started woodworking. 315 more words