Tags » Process Improvement

TRIZ, the Russian Problem Solving Methodology

I was asked by someone if TRIZ was the Russian equivalent to Six Sigma or Lean or some other continuous process improvement (CPI) methodology. My response was, “What is TRIZ?” And given all the various CPI acronyms out there, why hadn’t I heard of this one? 646 more words


Why Connecting Silos With Better IM Architecture Is Important

If you work in an oil and gas company, then you are familiar with the functional divides. We are all familiar with the jokes about geologists vs. 542 more words

Information Management

Why take on BPM?

Managing Change

Whether you like it or not, change happens…

Typically, we will respond to the change by taking some action. It is very easy to take the wrong action if you haven’t looked at the entire process. 170 more words

Process Improvement

How to plan a Process Improvement Project

When planning a process improvement project the most important question you have to ask is, “What problem are we trying to solve?” This question relates directly to the first step in DMAIC ( a Lean Six Sigma problem solving tool), which is to define the problem. 230 more words

Business Tip

Learn to See - Da Vinci and Square Wheels of Connectedness and Engagement

I read this quote from Leonardo da Vinci and checked it for authenticity and then popped it into the context of organizational improvement. I am guessing that his workplaces in his times were slightly different than our workplaces today but the critical need for considered alternatives and differing perspectives continues to be an important factor in people and performance improvement. 224 more words


GC Clients Sharing Data on Law Firm Performance

The ABA Journal and The American Lawyer have taken notice of an announcement by 25 General Counsel from different companies – clients are dialing up the scrutiny and comparing notes on the quality and results of legal service provided by law firms. 168 more words

Law Firms

Lean in Public Housing: How Do You Solve a Problem?

We are hard wired as humans to solve problems.  Sometimes we are methodical and devise strategies and other times we just do it because it is simple and needs to be done.   699 more words