I have had many years’ experience helping organisations to understand their own processes and then set about creating better ones. Through the years, I have used many different types of software to help document processes, including MS Visio. 296 more words
Tags » Process Improvement
Whether it is how to network more effectively, advance in one’s career, or reach any other important goal, I often suggest the 80/20 Rule to clients and colleagues as a way to streamline processes, save time and achieve better results. 452 more words
Designing Professional Documents. Developing Client’s Fees Schedules. Ghost Writing. Building a Social Media Campaign. Building a Non-Profit Start-Up from the Ground Up. Reconciling Bank Accounts. Doing Payroll. 133 more words
Continuous improvement is of necessity in the very DNA of our shops.
In ISO 9000:2000 Section 8.5.1 read :
The organization shall continually improve the effectiveness of the quality management system through the use of the quality policy, quality objectives, audit results, analysis of data, corrective and preventive action, and management review. 132 more words
I religiously answer the CSAT (Customer Satisfaction) surveys at the end of my calls to my service providers. Even before the agent offers/asks if I would like to participate in a survey at the end of the call, I proactively ask to be transferred to the survey when my questions have already been satisfied. 488 more words