There is a delicate balance between being on top of your team and over managing. And knowing the difference will dictate your team’s performance. The Situational Leadership model developed by Ken Blanchard states that you manage people based on their proficiency in individual tasks and as they gain expertise in each task, you give them more freedom only in that task. 433 more words
Tags » Reputation Management
By Dr. Charles Fombrun, Chairman, Reputation Institute
The ongoing crisis at Volkswagen demonstrates the huge economic costs that companies face from failing to anticipate the material and reputational consequences of their actions. 456 more words
Managing your business’ reputation is important in ensuring its success. Plenty of business owners fail to understand how to effectively manage the reputation of their business. 678 more words
We seemed to have reached the end of an era with the VW emission fixing scandal in the last few weeks. The unfolding of events around the scale and impact of the scandal impacts the holy grail of corporate reputation and its management. 1,538 more words
In my previous posting, I talked about how people’s purchasing decisions are influenced by online reviews and review sites.
To quickly recap: today’s social media and connected consumer use online reviews and customer feedback to make purchasing decision, from the choice of an electronic device to the service operation they will take their car to for maintenance and repairs. 591 more words
If you haven’t heard of the current crisis Volkswagen are suffering, then you haven’t been following the news very closely!
It’s a story myself and several others have been following, intrigued to see how the organisations communications team would handle the problem! 465 more words