El marketing está en un momento entre crítico y de ciencia ficción, que se manifiesta en el profundo malestar que un cliente siente cuando un robot/computadora automatizada intenta hacerse pasar por las personas que hay detrás de un negocio. 902 more words
Tags » Reputation Management
In today’s fast world of communication, bad customer service will spread like a wildfire. AND, so will great customer service. Repeat customers and customers who refer you, are the epitome of a successful business. 470 more words
How to spot a dodgy reputation optimization company with 3 simple questions and keep TripAdvisor´s Steve Kaufer happy!
As Steve Kaufer CEO of Tripadvisor mentioned in his recent letter (see below) to hotel owners and managers that there are a number of companies in the market place that are promoting to hotels, offering you lots of fake positive reviews on Tripadvisor instantly, without contacting a single original guest. 626 more words
Swansea City Supporters Trust is often held up as an example of a supporters’ trust actively and beneficially influencing the direction of a club. They’re obviously blessed with the status of being in the Premier League, but I’m not always sure that’s such a great blessing: whilst that’s obviously of great benefit financially we should also remember that if you want to remain competitive without someone guaranteeing large sums of money, it’s tough. 254 more words