Tags » Reputation Risk

Clever words are no substitute for apology and remorse

When a company’s reputation is under attack is not the time for weasel words and clever phrasing to make the situation look not quite so bad. 431 more words

Reputation Risk

Reputation crisis? Time to stop blaming the intern

It’s no secret that social media crises can shred reputation. So why do organisations keep giving interns and junior staff the keys to drive online activity? 508 more words

Reputation Risk

When celebrity sponsorship becomes a brand issue

Maria Sharapova’s drug scandal is a crisis for the world’s highest paid female sports star. But it also raises major issue management challenges for her big brand sponsors and any other companies with high profile celebrity sponsorships. 495 more words

Reputation Risk

Interview on online reputation management with Amcham biz.HK magazine

biz.HK, the magazine of The American Chamber of Commerce in Hong Kong (disclaimer: until recently I chaired its Communications and Marketing Committee) recently interviewed me about how companies should protect and manage their reputations online. 39 more words

Reputation Management

Are you ready for the cyber risk tsunami

Cyber incidents have emerged as the fastest growing business risk in 2016, and damage to reputation is now the single greatest economic loss they cause. 521 more words

Reputation Risk

Issue management demands plain English

A few weeks ago a Melbourne metropolitan newspaper thought it would be clever to poke fun at a city council for promoting ’plain English.’

The Herald Sun… 520 more words

Reputation Risk

Why CEO reputation is critical in a crisis

Nothing destroys reputation faster than an issue or crisis mismanaged, and new research reinforces that CEO performance and leadership is critical in determining reputation.

A Weber Shandwick… 494 more words

Reputation Risk