Tags » Reputation Risk
It could be very easy to draw the wrong lessons from the United Airlines “customer re-accommodation” crisis. United will survive the forced removal of a law-abiding passenger being dragged off their plane and, within a very short time, the “scream heard around the world” will probably be forgotten . 500 more words
Is it helpful for high profile CEOs to personally align themselves with controversial issues which have no direct link to their business?
It’s a question which has just been thrown back into the public arena by an Australian Federal Cabinet Minister launching a shock attack on business leaders who came out in support of same-sex marriage. 547 more words
Companies need to think hard before they voluntarily link their name or brand to a controversial issue. Whether it’s advertising on Australia Day or at the Super Bowl, or some other public stance, every decision has consequences, and it simply doesn’t matter whether those consequences are rational or reasonable. 511 more words
The risk is the possibility of loss or danger. The equity shareholders have to go through with two types of risk, i.e. Business Risk, and 673 more words
It’s no secret that some activist organisations believe they occasionally need to break the law in support of their “just cause.” And that’s a well acknowledged challenge for issue managers and senior executives trying to navigate their way through responding to a high profile issue. 525 more words