Tags » Retail Tips

Behind the scenes with Incu director Brian Wu

A carefully curated selection of accessories and lifestyle brands, designer clothing and great customer service are at the heart of Incu’s winning retail formula. Established in 2002 by brothers Brian and Vincent Wu, Incu has boutiques in Sydney and Melbourne, alongside an online store. 350 more words


In the words of: James Hopkins of Mon Purse

It’s an exciting time for Sydney-based luxury handbags and leather goods business Mon Purse, as they are set to open new stores and expand into new markets in coming months. 1,188 more words


Add-on Selling is a Must Do!

An important but often overlooked aspect of the sales process, add-on’s are seen by most salespeople as a burden on the customer. In other cases, salespeople are either indifferent to or even scared of suggesting add-on’s because of the fear of losing the sale. 228 more words

Retail Sales Skills

Making the Shift from Customer Engagement to Employee Engagement

Retailers routinely say that employee attitudes and workplace feelings are critical to sales, brand image and customer satisfaction. However, proven methods to nurture and improve employee engagement have been largely ignored by most retailers. 518 more words

Business Tips

Multicultural festival celebrations: Chinese New Year

Most retailers get behind major holidays and celebratory events such as Christmas, Valentine’s Day and Easter—but what about lesser known multicultural holidays and celebrations?

Doing some research into the multicultural holidays and events celebrated by your customers could prove to be beneficial to your business—so many of these celebrations revolve around gift giving. 376 more words


The Retailers Dictionary: Terms every retailer should know

Big Box Stores

A big box store is a huge establishment, usually a part of a major retail chain. Examples: Walmart, Target, Best Buy.

Big Data… 530 more words

Best Practices

Last Minute Black Friday Tips for Campus Retailers

It’s here. The most anticipated and dreaded season is upon us. Holiday shopping has started but the fun begins on Black Friday, Small Business Saturday, and Cyber Monday. 256 more words

Campus Store