Tags » Retail Trends

Introducing the Omnishopper, your new favourite consumer

Online and offline shopping is merging as more “omnishoppers” appear in the marketplace. These consumers browse online and shop offline, and vice versa.

It’s now not enough just to have an online presence, but a catalogue of products is also expected so shoppers can browse on their own time. 338 more words

Tips, Tricks & Ecommerce Trends

Everlane Opens Physical Store

The recently opened Everlane store, in New York’s NoLita neighborhood, is another interesting chapter in the evolution of retail.  Everlane, one of the most successful and innovative, digitally native brands, has brought their unique POV to their first permanent physical retail space. 248 more words


What’s Trending: Smart Mirrors

Smart mirrors may be the future of dressing rooms, since they provide many perks to both customers and store associates. Shoppers can choose from a multitude of features, like being able to adjust the lighting, choose a different language, and request a different size or color. 164 more words


San Francisco Holiday Cheer

This time of year NYC gets lauded so much praise for its holiday grandeur – from the big tree at Rockefeller, to the holiday parades – even the storefront windows become something of visual merchandising legend. 268 more words


Retail notes from Hong Kong: [Show Report] Cosmoprof Asia 2017

I’ve just returned from Hong Kong where I attended Asia’s biggest C&T trade show, Cosmoprof Asia 2017.  As always, it was an exhausting and exciting three days. 6,670 more words


“Experience” NYC Retail

I had the (rare) fortune last week of having a few moments to check out some of the latest retail concepts in New York. And knowing in the back of my mind that “experience” might be the most overused word in retail in 2017, I went in expecting to “experience something” and let’s just say NYC retail didn’t let me down. 526 more words


What’s Trending: Chatbots in Retail

Many retailers are utilizing chatbots to answer simple customer inquiries that won’t tie up customer service representatives. Chatbots can provide product recommendations, process orders and send shipping information updates, answer simple frequently asked questions, and assist with the shopping experience. 202 more words