Tags » Retailing

Do I really have a choice?

I am in the supermarket. I am here to pick up a few essentials. As I walk down the hair products aisle, looking for a new shampoo plus conditioner, I am amazed at the range of hair care products. 207 more words

Everyday Moments

Town Centre Toolkit Launched on the New Scotland's Towns Partnership Portal

One of the key actions from the Scottish Government’s Town Centre Action Plan was the development of (what was then called) the Masterplanning Toolkit. This has now morphed into the Town Centre Toolkit, which is both more accurate and just better as a title. 667 more words

Town Centres

Brazil’s Beauty Market Up 11 Percent

MEXICO CITY — Brazil’s beauty market, the world’s third largest, grew 11 percent to 102 billion reals ($33.4 billion at current exchange) in 2014 as Brazilians continued to buy cosmetics with gusto, despite anemic economic growth in the overall economy, according to the industry lobbying group Abihpec. 408 more words


Online customer care: Is retailer responsiveness going in opposite directions at once?

An interesting shift is happening in online customer care:  Response times are improving on social media while they’re getting worse in e-mail communications.

That’s what a new analysis by customer interactive software provider… 600 more words


Advent Seeks Buyer for Douglas

PARIS — Douglas, one of the biggest perfumery chains in Europe, could change hands soon, perhaps by midsummer.

The German retailer has been put on the block, said Isabelle Parize, general manager of Southern Europe at Douglas Group and chief executive officer of Nocibé, which was acquired by Douglas in February 2014. 512 more words


Zulily, delivery times, and operations strategy

About a year ago, we had a post on Zulily and how they managed their order fulfillment. It featured a nifty graphic from the Wall Street Journal… 751 more words

Operations Strategy

10 Bike Shop Fails We Accept, That We Shouldn’t

It can be hard as a bicycle retailer to stay on top of everything. You need to at once be; salesperson, mechanic, accountant, storeman, marketer, social media manager, sponsor, IT department…and so on. 309 more words

Australian Bicycle Industry