Tags » Robert Nardelli

Robert Nardelli Joins Pep Boys’ Board of Directors

PHILADELPHIA, PA – March 2, 2015 – (Motor Sports Newswire) – The Pep Boys – Manny, Moe & Jack (NYSE: PBY), the nation’s leading automotive aftermarket retail and service chain, announced today that Robert Nardelli, the former Chairman and CEO of The Home Depot and Chrysler, has joined its Board of Directors. 266 more words


Don't Ask the Wrong Questions When Creating Strategy

In 2000, Robert Nardelli was hired to run Home Depot. By 2006 he had nearly doubled sales, cut costs, improved process, increased efficiency and doubled profits. 190 more words

Lou Quinto

America -- what's wrong?

the answer: there’s nothing wrong with America.  There are some things that need to be changed.  But our fundamental values and ideals are intact; we have god-fearing, hard working people, and still – in spite of some problems (notably too much unemployment) – the strongest economy on the planet.   3,509 more words

Learning Organizations


Garvin postulates that learning organizations are enterprises skilled at creating, acquiring, interpreting, transferring and retaining knowledge; purposefully modifying behavior to reflect the new knowledge. There are six critical activities that must transpire within a learning organization that includes: (1) the collection of data and intelligence, (2) bench-marking or learning from the successful practices of others, (3) learning from past history and experience, (4) experimentation of new ideas, (5) the encouragement of systematic problem solving, and (6) sharing that information throughout the organization. 1,019 more words

Ethical Competence in Leadership

Executives and business thinkers believe that ethical competence in leadership simply translates as leaders having good character.  An ethical leader with the right values can set an example for others and resist temptations that may occur.  1,577 more words

Service failure recovery

“Your most unhappy customers are your greatest source of learning.” – Bill Gates.

This is true.  Your unhappy customers are disinclined to pull punches.  They will tell you exactly what went wrong.  165 more words

Jack Welch and the 4E's of Leadership

I learned about this book from the CEO of one of Canada’s largest staffing firms. We had moved onto the topic of organizational and personal leadership when he brought up the 4E’s. 250 more words

Personal Growth