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KPMG: Disruptive technologies barometer: Technology sector

KPMG International commissioned Forrester Consulting to conduct a survey of 580 senior technology decision makers. The survey reveals that, while many technology leaders express optimism about disruptive technologies, they are also aware that they lack the organizational capability, culture, strategic vision and a solid understanding of the impact disruptive technologies will have on their sector, in order to successfully navigate this revolution.Based on our insights, we have put together a framework to help technology sector leaders navigate the disrupted landscape and provide a guide as to which technologies to adopt and when.Explore the findings by reading the articles below, or downloading the complete report. 9 more words

Service Management

How to Get Your Employees to Engage in Social Media in 2017

Social media is a mainstream medium of engagement and communication in business. It has fundamentally changed the traditional marketing paradigm in B2B companies. Year after year the Edelman Trust Ba… 12 more words

Service Management

Gartner Survey Reveals Marketing Budgets Increased for Third Consecutive Year

Marketing budgets are continuing to rise, according to a survey of marketing executives by Gartner, Inc. The survey showed that marketing budgets increased to 12 percent of company revenue in 2016, from 11 percent in 2015. 42 more words

Service Management

So, UX is too important to be left to UX designers

UX only works when everyone in your team is onboard. Here’s how to rethink your job description with best practice user experience design in mind. 11 more words

Service Management

How to Use Social Media to Learn More About Your Industry

Social media may seem to be an endless stream of selfies, political rants, and clickbait articles, but there’s a lot you can learn from it. In fact, you can use social media to build professional skills, knowledge, and relationships. 10 more words

Service Management

ZDNet's 7 most important tech jobs needed for today's digital enterprise

What are the tech jobs currently most needed to help an organization move into the digital realm?Many of the tried-and-true tech skillsets that have been honed to help enterprises build out web services, SOA, cloud, microservices and containers are well-suited for the all-encompassing digital enterprise everyone is now striving to build.But all these IT roles now require an additional twist — there needs to be greater engagement with end users, and even more directly with customers themselves. 29 more words

Service Management