It’s not unusual for the boss to be on patrol, particularly early in the session. Checking and nudging things along, making sure the team on are their marks and ready to go. 75 more words
Tags » Service Quality
Even since their inception, radio taxis has been a boon to millions of Indians. Till a few years back, on occasions when they were unable to use private vehicles, the great Indian middle class was mostly at the mercy of auto (Tuk Tuk for non-Indians) drivers. 582 more words
What are the best companies doing to deliver stellar customer experiences?
Two of the most important components of any service quality strategy are:
- Having a well-defined and consistent set of service standards in place
- Effectively communicating those standards throughout the organization… 304 more words